When To Reserve
To assure yourself of your first choice, reserve early by giving us a call or by booking boats online. The reservation isn't secured until we receive the deposit payment (or you have talked with SRCO staff and are sending a check). For Outfitting and Instructional Programs, reserve as soon as your needs and schedule are determined.
Group leaders wishing to reserve a block of rental canoes for a certain time period should reserve in the winter or early spring to avoid disappointment.
Overnight Guided Trips and reservations with Food Packing should be made a minimum of two weeks out.
The Fine Print
Liability Waiver Forms
BEFORE renting gear or boats you will need to sign and give to us, our liability waiver. We will ask for one from each individual using our gear or services.
Limiting Damage to Rental Equipment Is Your Responsibility
Any damage to boats or equipment will be paid for by the person responsible for the rental transaction. SRCO retains the right to assess damage and fee-based repair costs (i.e. time, materials). Equipment should be returned in a reasonably clean state with all rented accessories, as to not incur an additional fee.
Reservation Deposits/Cancellations
All rental deposits are non-refundable and non-transferable with the following exceptions:
- Reservations cancelled more than 2 weeks in advance will receive either:
- A refund of the deposit paid, less a $30 admin fee per boat to cover staff cost.
- A 100% store credit, usable for rentals or services within one calendar year.
- SRCO reserves the right to cancel reservations due to unsafe conditions or extenuating circumstances. A refund will be offered in this case.
Unused Rental Time is Non-Refundable
Unauthorized Late Returns are Subject to Penalty
Equipment not returned on time is subject to a fee of two days rental cost per day late.
Canoe and Gear Care Requirements
Customers agree to the following requirements:
- To life and move canoes using yokes, handles, or gunwales only. Do not drag boats along the ground.
- To always unload boats during portages and only putting equipment into canoes that are fully floating.
- Canoes are to never bear weight on land (i.e. sitting or standing in, loaded on shore, carrying while loaded, etc.)
- Wet entry and wet exit to avoid running canoes aground, whether in shallow water or at the shoreline.
- To bring boats on shore, flipped over, and stored securely for the night.
- No adhesives, tape, or stickers are allowed. Make no permanent augmentations to the boats.
Obvious damage to rental boats/gear due to negligence of the above requirements will incur a repair/depreciation fee.
